Terms of Service

1. Agreement to Terms

By downloading, installing, accessing, or using the TaxLoot application or website ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

2. Description of Service

TaxLoot is an AI-powered tax deduction discovery tool. You upload a bank statement (PDF) or connect a bank account via Plaid, and our AI analyzes your transactions to identify potential tax deductions based on current IRS rules and applicable tax law.

TaxLoot operates in the following countries: United States, Canada, United Kingdom, Australia, New Zealand, and Ireland. Tax rules vary by country and are updated periodically.

3. Important: AI Accuracy Disclaimer

You expressly acknowledge and agree that:

• TaxLoot is not a tax advisor, CPA, enrolled agent, or tax attorney. Nothing in the Service constitutes tax, legal, financial, or professional advice.
• AI analysis may be incomplete or incorrect. The AI may miss deductions you qualify for, or identify deductions that do not apply to your specific situation. Results depend on the quality and completeness of data you provide.
• Deduction eligibility depends on your complete tax situation. Factors including your income level, filing status, other deductions, phase-out thresholds, state law, and individual circumstances affect whether a deduction applies to you.
• Tax law changes frequently. While we make reasonable efforts to keep deduction rules current, we cannot guarantee that our rules reflect the most recent IRS guidance, court decisions, or legislative changes at the time of your analysis.
• You are solely responsible for the accuracy of your tax return. TaxLoot provides discovery and suggestions — final decisions about what to claim rest with you and your tax professional.
• Always consult a qualified tax professional (CPA, enrolled agent, tax attorney) before claiming any deduction identified by TaxLoot.

4. Eligibility

You must be at least 18 years old to use TaxLoot. By using the Service, you represent that you meet this requirement. The Service is intended for use by individuals analyzing their own personal or business financial records. You may not use TaxLoot to analyze another person's financial data without their explicit consent.

5. Financial Data and Privacy

5.1 Data You Provide

When you upload a bank statement or connect a bank account, you grant TaxLoot a limited license to process that data for the purpose of providing the Service. We do not sell your financial data to third parties.

5.2 Bank Connection (Plaid)

Bank connections are powered by Plaid Technologies. Your banking credentials are never stored by TaxLoot. Plaid's access is read-only and limited to transaction history. Plaid's use of your data is governed by Plaid's Terms of Service.

5.3 Data Retention

Uploaded PDF statements are stored securely and encrypted at rest. You may request deletion of your data at any time by contacting support@taxloot.app. See our Privacy Policy for full details.

6. Payments and Refunds

6.1 Pricing

TaxLoot offers a one-time purchase to unlock your full deduction report. The price is displayed before purchase and may vary by region. We also offer a Guardian subscription for ongoing tax monitoring — pricing is shown in the app.

6.2 Payment Processing

Payments are processed through Apple App Store, Google Play Store, or Stripe. Your payment information is handled directly by these processors — TaxLoot never stores your card details.

6.3 Refund Policy

We offer a 30-day money-back guarantee on all purchases. If you are not satisfied, contact support@taxloot.app within 30 days of purchase. We respond within 24 hours. For App Store/Google Play purchases, refunds are processed through Apple or Google respectively.

6.4 Subscription Cancellation

Guardian subscriptions can be cancelled anytime at taxloot.app/cancel or through your App Store/Google Play subscription settings. Cancellation takes effect at the end of the current billing period.

7. Acceptable Use

You agree to use TaxLoot only for lawful purposes. You agree NOT to:

• Upload financial data belonging to another person without their explicit consent
• Use the Service to commit tax fraud or any illegal activity
• Attempt to reverse-engineer, decompile, or extract our AI models or prompts
• Use automated systems or bots to access the Service
• Resell or redistribute TaxLoot results commercially without our written consent
• Interfere with the security or integrity of the Service
• Upload malicious files or attempt to inject code via PDF uploads

8. Intellectual Property

The TaxLoot Service, including its AI models, design, code, and content, is owned by TaxLoot and protected by applicable intellectual property law. The deduction report generated from your data belongs to you for personal and professional use.

9. Third-Party Services

TaxLoot integrates with the following third-party services:

• Plaid — bank connection and transaction data
• Anthropic Claude — AI analysis engine
• Supabase — data storage and authentication
• RevenueCat — purchase management
• Firebase — analytics and crash reporting

Your use of these services is also governed by their respective terms of service.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, TAXLOOT DISCLAIMS ALL WARRANTIES INCLUDING:

• Accuracy, completeness, or fitness for a particular tax purpose
• Uninterrupted or error-free operation
• That results will meet IRS or other tax authority requirements
• That the AI analysis is free from errors, omissions, or hallucinations

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TAXLOOT AND ITS AFFILIATES SHALL NOT BE LIABLE FOR:

• Any taxes, penalties, interest, or fines resulting from your reliance on TaxLoot results
• Any missed deductions or over-claimed deductions identified or missed by the AI
• Indirect, incidental, special, consequential, or punitive damages
• Loss of data, profits, or goodwill

In no event shall our total liability exceed the amount you paid TaxLoot in the 12 months preceding the claim, with a minimum of $100 USD. This cap does not apply to claims that cannot be limited under applicable law.

12. Indemnification

You agree to indemnify and hold harmless TaxLoot, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including attorney fees) arising from: (a) your violation of these Terms, (b) your unauthorized or unlawful use of the Service, or (c) your failure to verify AI-generated deduction suggestions with a qualified tax professional before filing.

13. Privacy

Please review our Privacy Policy to understand how we collect, use, and protect your information, including your financial data.

14. Modifications

We may update these Terms from time to time. We will notify you of material changes via email or in-app notification. Continued use of the Service after changes constitutes acceptance of the updated Terms.

15. Termination

We may suspend or terminate your access if you breach these Terms. You may stop using the Service and request data deletion at any time. Upon termination, your account and associated data will be deleted within 30 days, unless retention is required by applicable law.

16. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflicts of law principles. Except where prohibited by applicable law, any disputes shall be resolved through binding arbitration administered by JAMS in New York County, New York.

17. Contact

Questions about these Terms? Contact us at support@taxloot.app.